Privacy Policy

📄 Privacy Policy – PADH.AI Last Updated: 11th July 2026 PADH.AI ("we", "our", "us") operates a digital education and AI-powered learning platform built specially for CBSE students ("Service"). Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our website, app, or services. 1. Information We Collect We collect only what is necessary to run and improve our platform. a) Personal Information When you sign up or use our services, we may collect: - Name - Email address - Phone number - School and grade - Account login details - Billing details (handled securely by Razorpay) We do not store your card, UPI, or bank details on our servers. b) Usage Information To understand how our platform is used, we may collect: - IP address - Device and browser type - Pages visited and time spent - Interaction with AI features c) Uploaded Content If you upload questions, documents, or images to our AI tools, we process them temporarily to generate responses and improve learning quality. We do not permanently store this content unless required for service functionality. d) Cookies We use cookies to: - Keep you logged in - Improve user experience - Analyze performance - Prevent misuse and fraud You can disable cookies anytime through your browser settings. 2. How We Use Your Information We use your information to: - Provide and manage PADH.AI services - Create and maintain user accounts - Process subscriptions and payments - Deliver educational content - Improve AI accuracy and platform features - Provide customer support - Send important service updates - Prevent fraud or misuse - Comply with legal requirements 3. Payment Processing All payments are securely processed by Razorpay. We never collect or store sensitive payment information such as card numbers, CVV, or UPI PINs. Razorpay’s own privacy policies apply to all payment transactions. 4. Sharing of Information We may share limited data only with trusted partners such as: - Payment processors like Razorpay - Cloud hosting providers - Analytics and performance tools - Email or SMS communication services - Legal authorities if required by law We do not sell your personal data to anyone. 5. Data Security We use reasonable technical and organizational safeguards to protect your data from: - Unauthorized access - Loss or misuse - Alteration or disclosure That said, no online system can guarantee complete security. 6. Data Retention We keep your information only for as long as needed: - To provide our services - To meet legal obligations - To resolve disputes - To enforce our terms You may request account deletion at any time by contacting us. 7. Children’s Privacy PADH.AI is made for school students. If you are under 18, you should use our services with permission and guidance from a parent or guardian. 8. Your Rights You have the right to: - Access your personal data - Request corrections - Delete your account - Withdraw consent You can contact us at: joshirudra440@gmail.com 9. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for their content or privacy practices. 10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. 11. Contact Us If you have any questions or concerns about this Privacy Policy, feel free to reach out: PADH.AI Email: joshirudra440@gmail.com