Refund & Cancellation Policy

📄 Refund & Cancellation Policy – PADH.AI Last Updated: 11th July 2026 At PADH.AI, we aim to deliver high-quality digital learning experiences. This Refund & Cancellation Policy explains when cancellations or refunds may be allowed. 1. Nature of Service PADH.AI provides digital and subscription-based educational services such as: - AI-powered learning tools - Notes and revision material - Tests and assessments - Study planners and academic support Since these services are digital and usually delivered instantly or shortly after purchase, refunds are limited and subject to the conditions below. 2. Cancellation by User - You may cancel your subscription at any time through your account dashboard or by contacting our support team. - Cancellation will stop future billing cycles. - Cancellation does not automatically qualify for a refund for the current active subscription period, unless stated otherwise in this policy. 3. Refund Eligibility Refunds may be considered only in the following situations: - Duplicate payment made by the user - Technical issues that result in no access to the Service for an extended period - Incorrect amount charged - Access not provided after successful payment All refund requests must be submitted within 7 days from the date of transaction. 4. Non-Refundable Cases Refunds will not be provided in the following cases: - Change of mind after using the Service - Partial use of a subscription - Dissatisfaction with academic outcomes - Failure to cancel before automatic renewal - Violation of our Terms & Conditions 5. How to Request a Refund To request a refund, please email us at: joshirudra440@gmail.com Include the following details: - Registered email address or phone number - Transaction ID - Payment date - Clear reason for the refund request Our team will review your request and respond within 5 to 7 working days. 6. Refund Processing Timeline If your refund request is approved: - The refund will be processed to the original payment method via Razorpay. - The amount may take 7 to 10 business days to reflect, depending on your bank or wallet provider. 7. Cancellation by PADH.AI We reserve the right to suspend or cancel accounts in cases involving: - Fraudulent activity - Abuse or misuse of services - Legal or regulatory violations - Breach of our Terms & Conditions In such cases, refunds may be issued at our discretion. 8. Changes to This Policy We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page along with an updated revision date. 9. Contact Us For any refund or cancellation related questions, you can contact us at: PADH.AI Email: joshirudra440@gmail.com